At 7:05 am CST, our monitoring system alerted us that Lotus became unresponsive to ping. We checked its iDRAC (Integrated Dell Remote Access Controller), which shows the Operating System failed to boot due to uncorrectable errors within the DIMM_B2 memory slot. A support ticket has been created for our Data Center Operations team to replace the faulty module. Resolution time is currently unknown.
8:09 am CST: The faulty memory hardware has been replaced. The server is now back online and accessible.